Customer Care

Welcome to Bambino Land! We are here to making your shopping experience as fun and easy as possible. Please contact us regarding questions with your order or a specific product. Have your order number handy and call us at (507) 458-5151 or (507) 313-2452, or e-mail [email protected]. Our business hours are from 8:30 am – 4:00 pm CST, Monday thru Friday and we will happily respond to voicemail messages left during non-business hours. E-mail is the fastest and most effecient way to communicate with us.

Payment Options

We accept Visa, MasterCard, American Express and Discover. Sorry, we do not accept personal checks, money orders, or CODs. We can take Paypal payments upon request.

Coupon Codes

If you have a coupon code or e-mail gift certificate, please enter it in the appropriate box upon checkout. Please note that only one coupon code can be applied to each order.

Sales Tax

We are required by law to charge a 6.5% sales tax on certain items purchased and shipped within the state of Minnesota.


  • Shipping costs are calculated based on your total order amount before sales tax and promotional credits are applied. 6.5% sales tax will be charged on certain items shipped within the state of Minnesota.
  • We ship via USPS and UPS within the continental United States. Orders to be delivered to P.O. Boxes and APO/FPO addresses will be sent by U.S. Mail.
  • We cannot send orders C.O.D.
  • Certain oversize items require an additional shipping charge, as noted in the item description.
  • Bambino Land reserves the right to change shipping charges without prior notification.
  • “Free Shipping” offer applies to orders in USA only.

International Shipping

For orders outside the U.S. (including Puerto Rico and the U.S. Virgin Islands), please contact us to request a shipping quote.

  • Any customs fees and/or import duties incurred are the sole responsibility of the recipient. Bambino Land has no control over these charges nor can we predict what they may be.

Shipping Times

We ship orders within 2 business days of receiving your order. Deliveries normally take 2-10 business days once shipped. Expedited shipping (Next Day Air, 2nd Day Air) is also available on most items if you contact us by 12:00 pm CST on the day you place your order. Please contact us for rates.

Local Pick-Up

Winona, MN area customers can pick up their order at our offices at East 2nd Street. Please Note: You must be LOCAL in order to avoid shipping charges. When checking out please select “Customer Pick-Up,” then fill in all the information on the check out page, including the “Deliver To” info.

Returns & Exchanges

We want you to be 100% happy with your purchase. If for any reason you are not satisfied we will gladly issue a refund, minus a 10% re-stocking fee.

  • All items must be returned to us within 21 days from receipt of purchase.
  • All returns must be in unused/unwashed condition with the original tags still attached.
  • Regular-priced items can be exchanged for a different size (if available) or returned for credit to the original form of payment.
  • Sale items can be exchanged for a different size (if available) or a store credit will be issued to apply toward a future purchase.
  • Clearance items are final sale and may not be returned or exchanged.
  • The buyer must pay the postage to return any merchandise.
  • Shipping and handling fees are non-refundable. Orders shipped with free shipping will have our standard shipping and handling fees subtracted from your purchase credit.

How to make a return or exchange


Contact us if you still have questions regarding our policies.

Address: Bambino Land
910 E. 2nd Street
Winona, MN
Phone: call or text 507-458-5151call (507) 313-2452


Email: [email protected]